Shipping Policy
📦 Shipping Policy
Effective Date: August 1, 2025
Welcome to Codex Collective. We honor every order as part of your spiritual and sovereign journey. This Shipping Policy outlines how we process, package, and deliver both our digital and physical offerings.
🔹 Digital Products (Courses, Scrolls, Activations)
Digital items are delivered instantly or within 15 minutes to your email or member portal.
If you haven’t received your download, please check your spam/junk folder or contact us:
📧 sahrielahmara@codexcollective.net
🔹 Physical Products (Books, Apparel, Certificates, Custom Orders)
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Processing Time: 3–7 business days
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U.S. Delivery: 3–5 business days
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International Delivery: 7–21 business days depending on location and customs
You will receive a tracking number by email once your order ships.
🔹 Shipping Costs
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U.S. Shipping: Flat rate or real-time calculated at checkout
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International Shipping: Calculated at checkout
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Customs, VAT, and import fees are the buyer’s responsibility
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🔹 Preorders & Made-to-Order Items
Some items are made-to-order or offered as preorders. Estimated ship dates will be listed on the product page. If you order multiple items, we may hold them to ship together.
🔹 Lost, Delayed, or Damaged Orders
If your order is:
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Damaged: Please email us within 7 days of delivery with photos.
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Delayed: If not received within 15 (U.S.) or 30 (international) business days, contact us.
We’ll investigate and offer a replacement if eligible.
🔹 Address Accuracy
Please ensure your shipping address is complete and correct before submitting your order. We are not responsible for packages lost due to incorrect addresses.
🔹 Questions?
We're here to support you.
📧 Email: sahrielahmara@codexcollective.net
📞 Phone: 785‑376‑2099
🌐 Website: www.codexcollective.net

